Rate and fees
Compare the available interest rate, discharge costs, application or risk fees, valuation costs and any break costs—not just the advertised repayment.
Credit-impaired refinancing · Victoria
If repayments have been missed or your credit file has changed, refinancing may be harder and the available loan may cost more. Chris Berry helps Victorian homeowners compare the current loan, equity, arrears, credit history and realistic alternatives before applying.

The short answer
It may be possible if your income supports the new loan, there is sufficient equity, the property is acceptable and a lender’s policy accommodates the credit history. However, refinancing is not automatically beneficial: rates, fees, a longer loan term and debt consolidation can increase total cost, so the outcome must be compared with staying, negotiating hardship support or preparing first.
Assess before applying
A lower monthly repayment can come from a better rate, a longer term, debt consolidation or a combination of these. Each produces a different long-term result.
Compare the available interest rate, discharge costs, application or risk fees, valuation costs and any break costs—not just the advertised repayment.
Extending the remaining term can reduce the monthly amount while increasing the interest paid over time.
Current value and debt determine the loan-to-value ratio. Capitalising arrears, fees or other debts can use more of the available equity.
If the problem is temporary payment difficulty, speaking with the current lender’s hardship team may be more appropriate than immediately refinancing.
Understand the trade-offs
The best result is not necessarily a new lender. Compare all realistic options against affordability, total cost and the consequences if circumstances change.
How it works
Collect the current loan statement, repayment history, credit reports, income, expenses, debts and a property estimate.
Compare staying, hardship support and realistic refinance scenarios including fees and total interest.
Proceed only where the new loan is suitable, affordable and supported by lender policy and evidence.
Common questions
A refinance may sometimes include eligible arrears if policy, equity and serviceability permit, but it converts the amount into the new loan and may add fees and interest. It should not be treated as guaranteed relief.
Some lenders may consider it, but moving short-term debt into a mortgage can increase the time you pay interest and places the home at risk if repayments cannot be maintained.
Yes. Contact the lender’s hardship team promptly. Free financial counselling is also available through the National Debt Helpline. Seeking help early can provide more options.
No. Refinancing does not remove accurate credit-report information. Paid amounts can be updated as paid, and incorrect information can be challenged through the appropriate correction process.
Compare the interest rate, all switching costs, the remaining and proposed loan terms, any debt added to the loan and the total repayments over the period you expect to keep it.
Reviewed 14 September 2026 by Chris Berry. General information only, not legal, credit-repair or financial-hardship advice. Approval is not guaranteed; lender eligibility, rates, fees and loan-to-value limits vary.
Official information: Moneysmart mortgage hardship · National Debt Helpline
Ready when you are
Book a free 30-minute appointment with a mortgage broker to clarify your next step.